Welcome to our FAQ section, crafted to address both artificial and dried flower inquiries. We’ve covered common questions around quality, maintenance, and shopping, providing you with a complete guide to selecting and caring for your flowers. Our goal is to ensure you have all the information needed for a seamless experience, both before and after purchase.

Pre-Purchase Questions

Q1: How realistic do artificial flowers look compared to real flowers?

A: Modern artificial flowers are crafted with high-quality materials like silk, polyester, and plastic, giving them a realistic appearance. They’re designed to mimic fresh blooms with lifelike texture and color, making them an excellent low-maintenance alternative.

A: Dried flowers are real flowers that have been carefully preserved to maintain their natural shape and color. While they retain their natural beauty, they are more delicate than artificial flowers and may require gentler handling. Dried flowers bring an organic touch to any setting, whereas artificial flowers offer durability and consistency in appearance.

A: Artificial flowers, especially those labeled UV-resistant, can sometimes be used outdoors but may still fade over time if exposed to direct sunlight. Dried flowers, however, are not recommended for outdoor use, as they are more susceptible to damage from sunlight, moisture, and wind.

A: High-quality artificial flowers can last for years without fading, especially when kept indoors. Dried flowers generally last 1–3 years if properly cared for and kept out of humid areas and direct sunlight.

A: Yes, dried flowers are more delicate. They should be kept in a cool, dry place away from humidity and direct sunlight to prevent color fading and brittleness. Light dusting with a soft brush is usually sufficient. Artificial flowers, on the other hand, can be cleaned more easily with a damp cloth or compressed air.

A: Absolutely! Many customers enjoy blending artificial and dried flowers for a unique, natural look. Simply choose your preferred stems, and our customer service team can assist with styling tips if needed.

A: Artificial flowers are made from materials like silk or polyester and offer durability. Dried flowers are real flowers that have been air-dried and retain their natural appearance. Preserved flowers undergo a treatment to maintain their soft, fresh feel but are more delicate than artificial flowers.

A: Artificial flowers typically do not have a scent, though you can apply a flower-scented spray. Dried flowers may retain a subtle, natural fragrance, but it may fade over time.

Online Shopping Questions

Q9: What is your return policy if I’m not satisfied with my purchase?

A: We offer a hassle-free return policy. You may return products within 30 days if they are in their original condition. Please refer to our Returns page for more details.

A: Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor its journey.

A: Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by location. For more information, see our Shipping Policy or contact customer service.

A: Absolutely. We use secure encryption to protect all transactions. Our payment systems meet international security standards to safeguard your personal information.

Post-Purchase Questions

Q13: How should I clean and maintain my artificial flowers?

A: For artificial flowers, use a soft brush or compressed air to remove dust. For a deeper clean, gently wipe petals with a damp cloth. Avoid soaking them in water, as this could damage the materials.

A: Dried flowers require minimal care but are sensitive to moisture and sunlight. Keep them in a dry, shaded area, away from humidity to prevent fading and brittleness. Dust them gently with a soft brush as needed.

A: While artificial flowers may handle some sunlight, prolonged exposure can cause fading. Dried flowers are more sensitive and should be kept out of direct sunlight to prevent color loss and fragility.

A: Unlike artificial flowers, dried flowers can’t be restored once they start to lose color or become brittle. To prolong their appearance, store them carefully and avoid exposure to sunlight or moisture.

A: Yes, store artificial flowers in a cool, dry place and cover them to prevent dust buildup. Dried flowers should be stored in a dry container or box, kept away from humidity, to maintain their color and shape.

A: Dried flowers work well in rustic, vintage, or bohemian settings, often in glass domes or open vases. Artificial flowers are versatile and suitable for any decor style. They can be placed in traditional vases, floral foam, or used as wreaths or garlands.

A: Yes! Combining dried and artificial flowers can create a unique, natural look. Just handle dried flowers carefully, as they’re more fragile than artificial blooms.

A: Avoid touching dried flowers too frequently, and keep them in a stable location away from drafts and humidity. Dried flowers are naturally more fragile, so handling them minimally will prolong their beauty.

Need Further Assistance?

If you have additional questions or need personalized assistance, please don’t hesitate to contact us. Our customer support team is here to help you make the most of your floral decor experience. Whether it’s product care, customization, or order inquiries, we’re just a message away!